You can cancel your contract within 14 days without giving a reason by means of a clear declaration. The period begins on receipt of this instruction on a permanent data medium. In order to maintain the cancellation period, the timely dispatch of the cancellation request is sufficient if the declaration is made on a durable medium (for example letter, fax, e-mail). The revocation must be sent to: Wilhelm Heckel GmbH, Stettiner Str. 7, 65203 Wiesbaden, Fax: 0611 - 60 08 41, E-mail: firstname.lastname@example.org.
In the case of an effective cancellation, the mutually received benefits must be returned.
You are obliged to pay compensation for the value of the service provided until the cancellation, if you have been informed of this legal consequence prior to the submission of your contractual declaration and have expressly agreed that we will commence execution of the consideration before the end of the cancellation period. If there is an obligation to pay compensation, this may mean that you still have to meet the contractual payment obligations for the period until cancellation. Your right of cancellation expires prematurely, if the contract is completely fulfilled by both parties at your express request, before you have exercised your right of cancellation.
Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your cancellation, and on receipt for us.